Zoom brings meeting intelligence to Muse, from Meta

Published September 29, 2026

Running a small business means constantly balancing customer conversations, meetings, and daily operations. A request comes up on a call, a deadline changes, or someone agrees to a next step, and the owner has to make sure none of it gets lost once the meeting ends.

Today, Zoom announced an integration with Muse, from Meta, that brings Zoom meeting intelligence into Muse via the Zoom MCP server. Once connected, users can ask Muse to find relevant conversations and content from Zoom Meetings and My Notes, retrieve summaries and key takeaways, schedule new meetings, and take action on what comes next — all without leaving the Muse experience.

For a small business owner, this can translate to less time searching through recordings, meeting summaries, and notes to find what matters, and more time focused on customers and running the business.

Turn conversations into action

The Zoom MCP integration for Muse can help with the everyday work that looks different from one small business to the next:

For service professionals: Pull up goals, progress updates, or concerns a client shared in their last Zoom check-in, so a personal trainer, tutor, or financial advisor can pick up where they left off and come prepared for the next session.
For real estate agents and brokers: Bring together key takeaways from a day of virtual showings, including clients who want a second look and questions that need a response. Then draft personalized follow-ups and schedule the next conversation.
For consultants and small agencies: Retrieve what was agreed to during client calls, draft follow-ups for new requests or deadline changes, and get the next Zoom Meeting on the calendar.

The integration builds on Zoom’s approach to making its intelligence and capabilities available in the AI experiences people use in their daily work. The Zoom MCP server connects those experiences with Zoom, helping customers get more value from the information already generated through their work.

Learn more about the Zoom MCP server at developers.zoom.us, and see how Muse can support your small business at Meta.com