Zoom Revenue Accelerator recognized as a Strong Performer in revenue orchestration platforms by independent research firm

Published September 28, 2026
Zoom Revenue Accelerator

Zoom today announced that Zoom Revenue Accelerator has been named a Strong Performer in The Forrester Wave™: Revenue Orchestration Platforms For B2B, Q3 2026, receiving the highest possible scores in four criteria, including conversation intelligence, content generation, and revenue context and continuity.

According to the report, “Zoom’s combination of rich conversation intelligence, strong contextual awareness, and a highly accessible UX is well executed.” 

“We believe this recognition reflects how revenue work is changing,” said Linda Lian, GM of Common Room and Zoom Revenue Accelerator at Zoom. “Customer conversations carry rich signals about what buyers need and where a deal is headed. Because so many of those conversations already happen on Zoom, we’re in a unique position to turn that context into guidance and action for sellers, managers, and AI agents alike. Our goal is to help revenue teams spend less time on busywork and more time building relationships and closing deals.”

Zoom believes this recognition underscores the strength of its approach to revenue orchestration as an extension of the broader communications and collaboration experience, enabling revenue teams to capture customer context where conversations happen and act on it within a trusted, AI-first platform. The company continues to invest in AI-powered capabilities, including the recent general availability of Sales Assist, Ask ZRA, and Sales Roleplay, that help sellers and managers prepare for, navigate, and follow up on every customer engagement.

The full Forrester Wave™: Revenue Orchestration Platforms For B2B, Q3 2026 report is available on Forrester.com.

Visit the Zoom Revenue Accelerator website for more information.

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance. For more information, read about Forrester’s objectivity here.

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