Zoom earns record-breaking 758 badges in G2 Spring Reports

Today, Zoom announced it has earned a record-breaking 758 badges in G2’s Spring Reports, reflecting strong user support and satisfaction for Zoom Workplace and Zoom Business Services. G2 awards, based entirely on verified customer reviews and satisfaction scores, reflect the positive user feedback Zoom continues to receive for delivering exceptional value and experiences.

“I use Zoom Workplace for its unified platform and AI Companion. It aids in providing information, task completion, meeting summarization, content drafting, and offers ease of use, reliability, and robust integration,” said a verified G2 user.

Zoom AI Companion

Zoom AI Companion helps users work smarter and faster across Zoom Workplace and Zoom Business Services, analyzing meetings, completing tasks, drafting content, supporting agents in the contact center, and more. Zoom AI Companion earned recognition as a Leader and for Best Usability and Best Results. Additionally, AI Companion earned Most Implementable and Highest User Adoption across multiple segments.

Zoom Workplace

Zoom’s all-in-one collaboration platform, Zoom Workplace, brings together meetings, chat, hybrid solutions, and more into a seamless experience that helps teams stay connected and productive. Zoom Workplace earned recognition as a Leader and for Best Usability, Best Meets Requirements, Best Relationship, and Best Results across multiple categories.

Zoom Contact Center

Zoom Contact Center delivers a full-featured contact center platform with native AI built into every interaction and workflow. Designed to help organizations resolve issues faster and deliver more personalized support experiences, Zoom Contact Center earned recognition as a Leader and for Highest User Adoption.

Zoom Virtual Agent

Zoom Virtual Agent uses AI-driven automation to understand customer requests and take action across systems, helping organizations resolve more complex issues faster, reduce wait times, and improve customer satisfaction. Zoom Virtual Agent earned recognition as a Leader, Easiest Admin, Easiest To Use, and Easiest Setup across mid-market categories.

Zoom Phone

Zoom Phone offers an AI-first modern cloud telephony solution that simplifies business communication with enterprise-grade reliability and flexibility. Trusted by organizations of all sizes, Zoom Phone earned recognition as a Leader and for Best Relationship, Most Implementable, and Best Usability across enterprise categories.

These achievements underscore the trust users place in Zoom to help them connect, collaborate, and get work done across organizations of all sizes and industries.

Learn more about G2’s Spring badges release on G2’s website.