Zoom accelerates UK digital transformation with new data center and AI‑first collaboration

London, UK – 4 November 2025 – Zoom today announced a major step in its UK growth strategy with plans of opening a UK data center in 2026, designed to align with the country’s data residency requirements and unlock additional opportunities across regulated industries such as Public Sector, Healthcare, and Financial Services, ultimately offering increased choice for customers.

“Launching a UK data center is a significant milestone in Zoom’s journey to provide secure, compliant, and high‑performance services for all of our customers. By investing in local infrastructure, we are ensuring that organizations across the UK, from financial services to government, can confidently embrace the future of AI‑first collaboration.”
— Louise Newbury-Smith, Head of UK & Ireland, Zoom

Zoom has evolved from a video communications platform into a comprehensive AI‑first collaboration suite. Today, UK organizations use Zoom Workplace for meetings, chat, telephony, workspace reservations, and productivity automation. By hosting services locally the new UK data center will help local customers to benefit from both productivity gains and enhanced data residency offerings.

The facility is expected to go live in the first half of 2026 and support a wide range of services including Meetings, Webinars, Rooms,Team Chat, Phone, Notes, Docs and Zoom AI Companion. UK‑only meeting zones and telephony gateways with local dial‑in numbers will be available at launch, with additional services such as Zoom Contact Center and PCI compliance integration phased in shortly after.

UK: A Pillar of Growth and Innovation for Zoom

“Our customers and partners have been clear: local infrastructure, compliance and greater choice over where their data is stored are critical to unlocking digital transformation in regulated industries. This investment demonstrates Zoom’s long‑term commitment to the UK market, and we are excited to see how it will empower organizations to innovate, collaborate, and thrive.”
— Steve Rafferty, Head of EMEA & APAC, Zoom

In June 2024, Zoom already underscored its long-term commitment to the UK by opening the Experience Center as part of the London office location. This state-of-the-art facility was launched as a hub for innovation, executive briefings, and hands-on demonstrations of Zoom’s evolving collaboration platform.

Since its opening, the London Experience Center has welcomed over 5,500 guests across customers, partners, and industry leaders, serving as a showcase for how critical the UK market is to Zoom’s broader EMEA strategy. The center also exemplifies Zoom’s approach: co-creating solutions with and for customers, prospects and partners, supporting digital transformation, and nurturing a vibrant local technology ecosystem.

EMEA Growth Strategy

Through ongoing infrastructure investments, new partnerships, and market-specific innovations tailored to regional-specific needs, Zoom further strengthens presence and deepens roots throughout the region.

About Zoom

Zoom (NASDAQ:ZM) provides the AI-first, open work platform built for human connection and purposefully designed to move conversations to completion. From entrepreneurs to global enterprises, customers choose Zoom to seamlessly collaborate, communicate, and drive outcomes across meetings, chat, phone, contact center, events, and more — all with the built-in assistance of Zoom AI Companion. Founded in 2011, Zoom is headquartered in San Jose, CA. For more information, visit zoom.com.