Workvivo by Zoom launches Workvivo AI

Workvivo by Zoom has launched Workvivo AI, an intelligent workplace assistant that elevates the employee experience and helps make internal communication effortless. 

Built directly into Workvivo and powered by Zoom AI Companion, it helps teams work smarter, faster, and more effectively. The tool will be available for Workvivo customers to switch on from today at no extra cost. 

Workvivo AI will allow users to:

• Find company information, reduce the number of support tickets, and empower better navigation and adoption of Workvivo.
• Create content across the platform, including updates and shout-outs, as well as generating full employee surveys based on prompts.

Admins on Workvivo, including Internal comms and HR managers, can use Workvivo AI to simplify and reduce repetitive, tactical tasks and become more strategic in their work.

With Workvivo AI, organizations have flexibility in how they deploy AI on the platform. Admins can configure role-based access to different Workvivo AI features and allow different access levels for each employee group.

Andrea Graham, Head of Product and Engineering at Workvivo by Zoom, said, “Workvivo AI has been built with intention and designed specifically to enhance the experience of Workvivo, a human-first platform designed to foster human connection. 

“We often hear from our customers that internal communications and HR leaders are buried in repetitive, transactional tasks that stop them from being strategic in their roles. Workvivo AI will help these teams focus on the bigger picture by accelerating repetitive tasks like content creation. We are so fortunate to have a strong AI team and infrastructure to rely on as a Zoom company to ensure that Workvivo AI is secure, scalable, and easy to use for our customers.”

“Zoom customers have been loving Zoom AI Companion, and Workvivo AI will be a great value add for Workvivo. Customers of both Zoom and Workvivo will benefit from an excellent experience due to the shared AI infrastructure behind AI Companion and Workvivo AI,” said Smita Hashim, Chief Product Officer at Zoom. “Workvivo AI will be available for Workvivo customers at no extra cost, aligning with our Zoom AI philosophy that all of our customers should benefit from generative AI.”

Customers can unlock the full potential of Workvivo AI by  connecting some of their own native content in their iteration of Workvivo AI. This means that an organization can opt to add Workvivo blog posts about HR policy updates or upcoming company events to their Workvivo AI assistant’s Help Center for more personalized and relevant answers for users of Workvivo AI.

Workvivo AI was developed using Zoom’s AI infrastructure that underpins Zoom AI Companion, which is available at no additional cost with the services in paid Zoom accounts and helps users harness their productivity directly within their existing workflows by surfacing important information, prioritizing what matters most, and turning every interaction into action so they can focus on enhanced creativity and connection.