Zoom recognized as Customers’ Choice in Gartner® Peer Insights™ “Voice of the Customer” report for Meeting Solutions

Today, Zoom announced its recognition as Customers’ Choice in the 2025 Gartner® Peer Insights™ “Voice of the Customer” report for Meeting Solutions.

According to Gartner, vendors recognized as Customers’ Choice meet or exceed the market average for Overall Experience and User Interest and Adoption. This recognition highlights Zoom’s commitment to delivering outstanding meeting solutions with Zoom Meetings, Zoom Rooms, Zoom Webinars, and Zoom Events, and harnessing the power of AI to help boost connection and collaboration and help users get more done.

With Zoom AI Companion, available for no additional cost with paid Zoom Workplace licenses, Zoom Meetings helps users move seamlessly from conversation to end-to-end task completion within the platform. Zoom Rooms helps users bring Zoom Meetings into any space with simple and high-quality technology that’s built for flexible work and leverages AI and modern innovation. And with Zoom Webinars and Zoom Events, event organizers can host engaging virtual and hybrid events that delight audiences no matter where they’re joining from. Zoom’s placement in the upper-right quadrant of this report highlights its position as a trusted and preferred provider in the Meeting Solutions market.

To view Zoom Meeting Solutions reviews, visit the Gartner® Peer Insights™ website. Visit Zoom’s website for more information on Zoom Meetings, Zoom Rooms, Zoom Webinars, and Zoom Events. 

Disclaimers:

Gartner, Inc. Voice of the Customer for Meeting Solutions. Peer Contributors. July 11 2025.

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